Repair coordination
We can discuss repair options and coordinate agreed repair support.
Independent accident repair & support service — Melbourne
Assistance
Call 1300 849 060Serving Melbourne
Not at fault in a car accident? Get your repairs organised.
Not at fault in a car accident? Get your repairs organised with repair-related support for Melbourne motorists. For eligible not-at-fault accidents, repair costs may be recovered from the at-fault party’s insurer, depending on the circumstances.
Call 1300 849 060Practical support
What we can help with after a not-at-fault accident.
We can discuss repair options, coordinate agreed services and help with repair documentation when you authorise us.
Accident details
We can discuss the accident and vehicle details available to you.
Repair paperwork
With your authority, we can help with repair documentation and communication about repairs.
Replacement vehicle
Depending on your circumstances, a replacement vehicle may be available while your vehicle is repaired.
How it works
Start with the accident details.
Tell us what happened
Share the accident and vehicle details you have available.
Review the options
We explain the repair pathway, costs and conditions that may apply.
Choose your next step
You decide whether to proceed with the agreed repair support.
A clear path
Your repair support in view.
1Accident details
2Repair options
3Agreed support
Fees and costs
How fees and costs may apply.
For eligible not-at-fault accidents, repair costs may be recovered from the at-fault party’s insurer. What you may pay, when payment may be due and what happens if costs cannot be recovered depend on the insurance arrangements, the accident circumstances and other relevant factors.
Who we are
Independent repair support.
Motor Accident Assistance is a trading name of Best Autobody Collision Repair Centre. We are an independent collision repair and accident support business based in Mitcham.
- We do not sell insurance or provide insurance advice.
- We do not act as an insurer or broker.
- We only communicate with insurers when you authorise us.
Request a call
Tell us what happened.
Call to discuss your options, or use the booking form below.
Prefer to talk now?1300 849 060